Get in Touch for Your Free Credit File Assessment
Have questions about adverse credit listings, defaults, or our performance-based repair process? Contact our licensed specialist directly.
Phone
0418 519 871
freedom@fixmycreditfileaustralia.com.au
Hours
Monday to Friday: 8:00 AM – 8:00 PM | Saturday: 9:00 AM – 5:00 PM AEST | Sunday: Closed (Digital inquiries monitored).
Initial File Reviews: Always 100% Free & Confidential
Send Us a Message
Fill in the form and we'll get back to you promptly.
Support & Inquiry Availability
24/7 Online & Digital Inquiries: Welcome 24 hours a day, 7 days a week via our secure website form, interactive chat, and automated phone assistant.
Direct Specialist Review Hours
Monday to Friday: 8:00 AM – 8:00 PM | Saturday: 9:00 AM – 5:00 PM AEST | Sunday: Closed (Digital inquiries monitored).
What happens next?
Free Initial Assessment
We review your credit reports alongside your side of the story to corroborate your circumstances and determine whether your adverse listings are eligible for a formal audit. We do not promise upfront what can be removed before an investigation is conducted.
Comprehensive Audit & Investigation
We obtain creditor records and conduct an in-depth statutory investigation under the Privacy Act 1988 (Cth) and the Privacy (Credit Reporting) Code 2025. It is through this formal audit that we identify legislative breaches and determine whether lawful grounds exist to have your default removed.
Default Dispute & Resolution
Where reporting breaches or inaccuracies are identified, we lodge formal disputes with credit providers to secure removal or amendment. Removal fees are strictly performance-based and payable only upon written confirmation that an eligible listing has been removed or corrected.
Physical Headquarters & Nationwide Service
Physical Registered Office: 3 Dorall Street, Kippa-Ring QLD 4021
Serving clients remotely across all Australian States & Territories: QLD, NSW, VIC, WA, SA, TAS, ACT, and NT.
Regulatory Statement
Fix My Credit File Australia is operated by Jade Heather Taylor (ACL 538261 | AFCA Member 88964 | ABN 36 251 153 231). We do not hold physical branches outside Queensland; all interstate services are conducted securely via phone, email, and digital assessment.