Spam & Marketing Consent Statement

1. Service communications

If you contact us or engage our services, we may send you essential service communications (for example, appointment confirmations, document requests, status updates and invoices). These are not marketing communications.

2. Marketing communications (consent)

We will only send you marketing messages (such as promotions, offers, or updates about our services) where:

• you have given us consent (for example, by ticking a box on a form); or
• we are otherwise permitted to do so under applicable spam laws.

We do not sell mailing lists.

3. Unsubscribing / opting out

You can opt out of marketing at any time:

• by clicking "unsubscribe" in an email (if provided); or
• by replying "STOP" to an SMS (if applicable); or
• by emailing us at freedom@fixmycreditfileaustralia.com.au.

Opting out of marketing does not prevent us from sending essential service communications.

4. Privacy

Our handling of personal information is governed by our Privacy Policy.